When it comes to IT support, businesses usually only reach out to a professional when an issue has occurred. This means that time has already been lost trying to solve the issue internally, not to mention the time lost trying to get a professional out to the location to solve the issue as well.
What most businesses don’t realize is that IT support doesn’t have to happen solely on an emergency basis. There is another approach to IT support that allows for issues to be resolved easily and quickly, that is if they can’t be completely prevented in the first place.
GTS Network Solutions offers ongoing IT support for a flat, monthly rate, which includes services to meet all of your business’ IT needs.
Here are 3 ways that this kind of ongoing support can change your business:
1. Less Down Time Experienced
One of the most difficult aspects of technological difficulties is the time that is wasted. When your systems are down or data has been lost, you cannot service clients efficiently, and may even have to close temporarily until the issues are resolved.
When you have an IT support team on call however, the chances of resolving the issues quickly and returning to business as usual is much higher. Not only does ongoing IT support help you resolve issues quickly, it also helps to prevent issues from occurring. Our company offers 24/7 monitoring that allows us to catch problems before they really even become problems. That way your business experiences less downtime, and less time wasted, allowing you to focus on what really matters.
2. Saves Time Overall
Not only does ongoing IT support help to prevent downtime, but it also helps you to save time when it comes to all aspects of technology. For example, we offer remote support as well as on-site support, so you know who to call when an issue occurs and can receive help immediately. It takes the guesswork out of IT issues, which saves so much time overall.
Not to mention that you will also be calling a technician who is already familiar with your systems, reducing the amount of time it takes to solve the issue.
Even more so, you don’t have to look any further if you need updates, or are planning to expand or upgrade. Working with GTS Network Solutions means that whatever your IT needs may be, we’ve got you covered. You don’t have to worry about the hassle of calling multiple places, receiving different quotes, or experiencing several attempts to solve an issue or carry out your expansion. We can take care of it all! Once again, this allows you to spend time focusing on your clients and using your energy to solve their issues instead of IT issues.
3. Keeps Your Tech Current
It’s no secret that technology is always changing and ever-evolving. It can be difficult to stay current on all of the upgrades and new devices available. That’s why it so beneficial to work with an IT support company with professionals who specialize in these things. They can worry about upgrading your systems and devices so you don’t have to. GTS Network Solutions will educate you on appropriate software changes or equipment upgrades that make sense for your business as it grows. They can customize a plan to fit your needs and can change and expand those plans as your business expands.
This allows you to stay up-to-date with the best technology for your business and your clients. It also allows you to stay current with the latest and greatest ways to run your business efficiently. Lastly, it also allows you to streamline the process if you find yourself expanding to another location, renovating, or starting a new project.
All in all, working with our company can change your business, by allowing you to focus on what matters most: your clients. Don’t let IT issues get in the way of taking care of your customers.
Call us today to schedule your free on-site consultation!